Support

Maintenance & SLA

24/7 infrastructure guardianship with security updates and performance tuning.

Service overview

Launch day is just the beginning. To keep a digital product successful, it needs constant care. We provide enterprise-grade support so you can sleep soundly.

Our Support Promise

  • 24/7 Monitoring: We use tools like Prometheus and Grafana to watch your servers every second. If something breaks, we know before you do.
  • Security First: We proactively apply security patches and monitor for vulnerabilities to keep your user data safe.
  • SLA Guarantees: We commit to specific response times and uptime guarantees tailored to your business needs.

Highlights

  • Uptime Monitoring
  • Security Patching
  • Database Tuning

Tech stack

DockerGrafanaPrometheusSentry